Frequently asked questions

Quick answers before your visit and booking.

A reduced (concession) ticket is available, on presentation of a valid document, to: • children and school pupils up to the age of 19 (valid school ID); • students and doctoral candidates up to the age of 26 (valid student or doctoral ID); • pensioners and retirees (a photo ID card, or a non-photo card together with a photo identity document); • people with disabilities (a disability certificate or a disability ID card); • one carer or assistant accompanying a person with a disability during the visit. Free entry applies to children under 3 years of age and to the carer or assistant of a person with a disability who is under 16. Eligibility may be checked at the entrance; without the required document you may need to pay the difference up to a standard ticket. Full details are set out in the Regulations.
You can visit the attractions in any order. We recommend the “Discover – Experience – Play” route, starting with the Film Path, then the 360° Cinema, and finishing with MARS.
Visiting all the attractions at your own pace takes on average 2 to 3 hours.
Yes, you can change your booking date after contacting our info line in advance.
360° Cinema – up to 150 people, Film Path – up to 50 people, MARS – up to 25 people per session.
During your visit you'll explore 5 domes located on our site.
Yes. Most of the route is fully accessible for wheelchair users. There is one spot with stairs, which can be bypassed via an alternative passage.
Absolutely. Our attractions are designed so that every guest – regardless of age – finds something interesting and engaging.
The Barbarians' Village is a seasonal attraction, opened during selected events and special occasions.
Yes. A set manager is present at MARS to assist and answer any questions from participants.
Maps are available on site to help you move between attractions. Our reception staff will also gladly point the way and provide any information.
Alver and Alvenia are our venue's mascots. You can meet them on social media, on souvenirs, and during the Film Path tour.
Yes. The screenings shown in the 360° Cinema will be regularly updated and rotated at set intervals.
Dogs are welcome on our site, but only in the outdoor areas. Due to the intense sound and multimedia effects inside the domes, we don't recommend bringing animals into the attractions, for their comfort and safety.

Quick answers before your visit and booking.

A reduced (concession) ticket is available, on presentation of a valid document, to: • children and school pupils up to the age of 19 (valid school ID); • students and doctoral candidates up to the age of 26 (valid student or doctoral ID); • pensioners and retirees (a photo ID card, or a non-photo card together with a photo identity document); • people with disabilities (a disability certificate or a disability ID card); • one carer or assistant accompanying a person with a disability during the visit. Free entry applies to children under 3 years of age and to the carer or assistant of a person with a disability who is under 16. Eligibility may be checked at the entrance; without the required document you may need to pay the difference up to a standard ticket. Full details are set out in the Regulations.

You can visit the attractions in any order. We recommend the “Discover – Experience – Play” route, starting with the Film Path, then the 360° Cinema, and finishing with MARS.

Visiting all the attractions at your own pace takes on average 2 to 3 hours.

Yes, you can change your booking date after contacting our info line in advance.

360° Cinema – up to 150 people, Film Path – up to 50 people, MARS – up to 25 people per session.

During your visit you'll explore 5 domes located on our site.

Yes. Most of the route is fully accessible for wheelchair users. There is one spot with stairs, which can be bypassed via an alternative passage.

Absolutely. Our attractions are designed so that every guest – regardless of age – finds something interesting and engaging.

The Barbarians' Village is a seasonal attraction, opened during selected events and special occasions.

Yes. A set manager is present at MARS to assist and answer any questions from participants.

Maps are available on site to help you move between attractions. Our reception staff will also gladly point the way and provide any information.

Alver and Alvenia are our venue's mascots. You can meet them on social media, on souvenirs, and during the Film Path tour.

Yes. The screenings shown in the 360° Cinema will be regularly updated and rotated at set intervals.

Dogs are welcome on our site, but only in the outdoor areas. Due to the intense sound and multimedia effects inside the domes, we don't recommend bringing animals into the attractions, for their comfort and safety.